How can I RESEND a Notification Email?

Clay Nichols's Avatar

Clay Nichols

25 Aug, 2016 08:12 PM

I often have users who need to transfer their subscription to another computer.
So, they need to get the WELCOME email again (it has the "getting started" instructions.

How can I do that?

  1. Support Staff 1 Posted by Meghan Turner on 25 Aug, 2016 09:29 PM

    Meghan Turner's Avatar

    Hi Clay,

    You can re-send the email notification by going to the customer communication section of the admin dashboard and previewing the new subscription email https://cheddargetter.com/admin/emails/template/type/NewSubscription. When you preview the email, you'll be able to select the new subscription event for a specific customer and enter the customer's email address in the 'send preview to' field. Once that's completed, just hit send!

    Meghan

  2. 2 Posted by Clay Nichols on 26 Aug, 2016 02:33 PM

    Clay Nichols's Avatar

    Thanks!

  3. Meghan Turner closed this discussion on 26 Aug, 2016 03:31 PM.

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