URGENT: Issue with tracked items on free plans
Hi there,
A few days ago I reported an issue with a tracked item. Now, there is another issue that actually affects us now as every new sign up is being rejected. It looks like the tracked item has now a charge for FREE plans. See screenshot.
Please help asap as new users get rejected.
-
tracked.png
30.5 KB
tracked.png
Discussions are closed to public comments.
If you need help with Cheddar please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
1 Posted by Nitai Aventaggi... on 11 May, 2017 09:04 PM
Ok, looks like I had to set it to "0" in the price plan itself. I was under the impression it does that automatically for free plans.
Support Staff 2 Posted by Meghan Turner on 11 May, 2017 09:07 PM
Hi Nitai,
Sounds like you've figured it out, but let me know if there's anything else you need!
Meghan
Meghan Turner closed this discussion on 15 May, 2017 01:57 PM.