tag:support.getcheddar.com,2009-06-01:/discussions/problems/9266-customerslist-does-not-always-report-every-customerCheddar: Discussion 2017-04-04T21:53:13Ztag:support.getcheddar.com,2009-06-01:Comment/422894152017-04-03T16:43:27Z2017-04-03T16:43:28Zcustomers/list does not always report every customer.<div><p>Hello, recently I have been using HTTP requests and the <code>customers/list</code> call to return all customers with a given product code. It was working great for a while, however, I have noticed that occasionally it would return the incorrect number of customers. It would not be far off, as there would only be 3-15 customers missing from the list. Is there a better way of getting all of the customer's basic info without using <code>customers/list</code>?</p>
<p>Thank you!</p></div>Bob Henleytag:support.getcheddar.com,2009-06-01:Comment/422894152017-04-04T14:31:42Z2017-04-04T14:31:42Zcustomers/list does not always report every customer.<div><p>Hi Bob,</p>
<p>You can use the <code>customers/get</code> API call to pull all customer data from your product. You can include additional parameters like <code>subscriptionStatus</code>, <code>planCode</code>, and <code>transactedBeforeDate</code> in that call to narrow down the customer data included in the response. You can find more information about the <code>customers/get</code> <a href="http://docs.cheddargetter.com/#get-all-customers">call in our API Documentation</a>.</p>
<p>Let me know if I can answer any other questions for you!</p>
<p>Meghan</p></div>Meghan Turnertag:support.getcheddar.com,2009-06-01:Comment/422894152017-04-04T15:18:51Z2017-04-04T15:18:51Zcustomers/list does not always report every customer.<div><p>Hi Meghan,</p>
<p>Thank you for the response. I had been using <code>customers/get</code>, however it was too slow even with some of the parameters as I have to grab a large number of customers.</p>
<p>I really only need to grab all of the customer codes quickly, which <code>customers/list</code> does very well. It just seemed like there would sometimes be a small number of customers missing when I use <code>customers/list</code>. It does not happen all the time, and I am looking to see if there is a pattern to it.</p>
<p>Thank you!</p></div>Bob Henleytag:support.getcheddar.com,2009-06-01:Comment/422894152017-04-04T20:22:33Z2017-04-04T20:22:33Zcustomers/list does not always report every customer.<div><p>Hi Meghan,</p>
<p>I have found a solution to my issue. I am using <code>customers/search</code>, and searching through all of the pages in order to get the info for every customer. You may close this discussion, and thank you for your help!</p></div>Bob Henleytag:support.getcheddar.com,2009-06-01:Comment/422894152017-04-04T21:53:12Z2017-04-04T21:53:12Zcustomers/list does not always report every customer.<div><p>Glad you found a solution! I'll go ahead and close this discussion, but feel free to comment and re-open it if there's anything else you need.</p>
<p>Meghan</p></div>Meghan Turner