Problems

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Kurt Adair's Avatar

setup Fee billed upon signup and unscheduled first bill date

resolved 3 16 Nov, 2020 04:05 PM by Ozmara
Stéphane Géraud's Avatar

Hosted Payment Page - Account Creation's button isn't using metaData information

resolved 3 17 Sep, 2020 03:33 PM by Stéphane Géraud
christina frankola's Avatar

error 500

resolved 2 03 Sep, 2020 05:55 PM by Ozmara
Stéphane Géraud's Avatar

Delay in hooks reverts order of operations

resolved 4 03 Sep, 2020 02:03 PM by Mike Trotzke
Ran Cohen's Avatar

Clearing Customer Payment Method

resolved 1 02 Sep, 2020 07:26 PM by Matthew
Jhon Scoot's Avatar

The record already exists

resolved 2 01 Sep, 2020 12:24 AM by Jhon Scoot
christina frankola's Avatar

Tracked Item

resolved 4 31 Aug, 2020 01:15 PM by Ozmara
Ronny Skog's Avatar

Payment Processing

resolved 1 26 Aug, 2020 07:11 PM by Matthew
Romain André-Lovichi's Avatar

403 errors when trying to update email templates in Customer Communication

resolved 7 22 Jul, 2020 03:16 PM by Marc Guyer
Yuliya Brodsky's Avatar

Unable to connect to PayPal

open 1 15 Jun, 2020 07:19 PM by Mike Trotzke
christina frankola's Avatar

Monthly processing extremely slow?

resolved 2 02 Apr, 2020 07:32 PM by christina frankola
Yuliya Brodsky's Avatar

Problem #10500 Need a response please!

resolved 1 03 Mar, 2020 05:51 AM by Mike Trotzke
Francois PICHON's Avatar

VERY SLOW

open 1 24 Feb, 2020 06:28 PM by Mike Trotzke
Steven Sullivan's Avatar

Cant download CSV file for the transactions

assigned 9 30 Sep, 2019 09:44 PM by Meghan Turner
Clay Nichols's Avatar

When user clicks link to update payment, gets Error from Windows Defender : website not secure

resolved 2 24 Sep, 2019 09:00 PM by Clay Nichols
Joel Selanikio's Avatar

can't make changes to customer communications

resolved 7 12 Sep, 2019 09:50 PM by Joel Selanikio
Ka Wai Cheung's Avatar

Gravity payments compliance with MasterCard transactions

resolved 4 10 Jul, 2019 05:04 PM by Ka Wai Cheung
Drew Krumel's Avatar

500 errors on create customer

resolved 6 30 Apr, 2019 04:26 AM by Drew Krumel
Catherine Krow's Avatar

I want to cancel my account

open 1 18 Mar, 2019 02:56 PM by Meghan Turner
Ran Cohen's Avatar

Transtraction in short Months (less the 31 days)

open 1 07 Mar, 2019 04:32 PM by Meghan Turner
Dan Kamins's Avatar

Problems with older style "Transaction Post Hooks"

open 5 08 Feb, 2019 09:40 PM by Meghan Turner
Susan Bushong's Avatar

NMI new account

open 1 23 Jan, 2019 04:54 PM by Meghan Turner
Andrew Wallace's Avatar

Security Issue?

resolved 4 22 Jan, 2019 07:21 PM by Meghan Turner
Andrew Wallace's Avatar

Discount Code - Bulk Apply

open 1 22 Jan, 2019 06:53 PM by Meghan Turner
BSSI Support's Avatar

Auto Running Payment/Cancel Upcoming Invoice

open 3 10 Dec, 2018 09:10 PM by Meghan Turner
Olga Christiansen's Avatar

Problems creating a new customer

resolved 3 05 Nov, 2018 03:26 PM by Marcela Poffald
Ran Cohen's Avatar

Wrong charging for a customers - Urgent.

assigned 3 15 Oct, 2018 07:10 PM by Marcela Poffald
Rose Marie Donna's Avatar

loading customers

assigned 4 27 Sep, 2018 08:36 PM by Meghan Turner
Clay Nichols's Avatar

Preview will not load in Customer Communications

assigned 3 10 Sep, 2018 07:55 PM by Marcela Poffald
Farrukh Omar's Avatar

Customer Invoices

assigned 9 02 Aug, 2018 11:00 PM by Marcela Poffald

Start a discussion in "Problems"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Recent Discussions

28 Mar, 2024 10:45 PM
24 Jan, 2024 08:33 AM
11 Jan, 2024 07:13 AM
30 Nov, 2023 02:07 AM
22 Nov, 2023 08:41 AM