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Promo Codes on Plan Changes

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James Kappen

19 Jun, 2013 05:46 PM

Hey Marc,

Quick scenario:

I have the basic trial and and a basic paid plan that they convert over to.
If I have a promo code that I want them to put in during trial signup, can
it automatically be applied over to the paid plan as they convert over?

Thanks,

1. Support Staff 1 Posted by Marc Guyer on 19 Jun, 2013 06:00 PM

   

   Hi James --

   I have the basic trial and and a basic paid plan that they convert over to. If I have a promo code that I want them to put in during trial signup, can it automatically be applied over to the paid plan as they convert over?

   Yes, though if the promo lasts for a finite period of time, the time spent on the trial will be included in the promo period. If it's a perpetual discount, no worries.

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2. 2 Posted by James Kappen on 19 Jun, 2013 06:04 PM

   

   Awesome! Thats good news.

   We were hoping that this was the answer.

   Thanks Marc,

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3. Marc Guyer closed this discussion on 19 Jun, 2013 06:19 PM.

4. Dean re-opened this discussion on 24 Jun, 2013 06:45 PM

5. 3 Posted by Dean on 24 Jun, 2013 06:45 PM

   

   Hi James -- Good questions here! Do you mind if I make this a public thread so the community can benefit from your query? I'll remove all private information, of course.

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6. 4 Posted by James Kappen on 24 Jun, 2013 06:53 PM

   

   Ya,

   No problem.

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7. Dean closed this discussion on 24 Jun, 2013 07:05 PM.