PayPal IPN Failure

Mixify Sales's Avatar

Mixify Sales

12 Dec, 2014 09:26 PM

This comment was split from the discussion: PayPal Authentication Failure

Yep, confirmed. Thanks!

Not sure if this is related, but PayPal send us a couple of messages like the following:

"Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

https://cheddargetter.com/service/paypal/null-ipn/productId/abf4a48...

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.

Thank you for your prompt attention to this issue.

Thanks,
PayPal"

Any insight?

  1. Support Staff 1 Posted by Marc Guyer on 13 Dec, 2014 03:16 PM

    Marc Guyer's Avatar

    I don't think it's related but it is an issue we're researching. You should be able to log into your PayPal account and check your IPN history. After you login, go here:

    https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history

    On that page, you should be able to find any failed IPNs. Assuming you find one, you should be able to see additional information about why it failed.

  2. Support Staff 2 Posted by Marc Guyer on 14 Dec, 2014 01:03 PM

    Marc Guyer's Avatar

    We found a problem with our listener for the null-ipn. It's all fixed up now. Thanks for letting us know!

  3. Marc Guyer closed this discussion on 14 Dec, 2014 01:03 PM.

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